Thank you for choosing Alphabitschool, an online school operated by Promatrix Technologies PVT. LTD. This Refunds & Cancellation Policy outlines the terms and conditions related to refunds and cancellations for our products and services.

1. Refund Policy:

a. Digital Products and Services: – Refunds are not provided for digital products and services, including online courses and access to digital content. Once the purchase is made and access is granted, there is no option for a refund.

b. Physical Materials: – Refunds for physical materials (e.g., books) are subject to specific conditions. If you receive damaged or incorrect items, please contact our customer support team at contact@alphabitschool.com or 8433286944 within 2 days of receiving the shipment.

c. Fees: – Fees, once paid, are non-refundable. This includes any registration fees or tuition fees for our courses.

2. Cancellation Policy:

a. Digital Products and Services: – Cancellations for digital products and services are generally not applicable once access has been granted. Please review your selection carefully before completing the purchase.

b. Physical Materials: – If you wish to cancel an order for physical materials, please contact our customer support team at support@alphabitschool.com or +917451862380 within 2 hours of placing the order. If the order has not been shipped, we will process the cancellation.

c. Fees: – Cancellations for fees are not applicable once payment is completed. Please ensure you are committed to your chosen courses before making a payment.

3. How to Request a Refund:

• To request a refund for damaged or incorrect physical materials, please contact our customer support team with details of the issue, including your order number and relevant photos. We will assess the situation and provide instructions for the return and refund process.

4. Processing Time for Refunds:

• Refunds, if applicable, for physical materials will be processed within 4 business days of approval. The processing time may vary depending on the payment method and financial institution.

5. Contact Information:

• If you have any questions or concerns regarding refunds or cancellations, please contact our customer support team at contact@alphabitschool or +918433286944 We are here to assist you.

6. Changes to Refunds & Cancellation Policy:

• Promatrix Technologies PVT. LTD. reserves the right to update and revise the Refunds & Cancellation policies. Any changes will be communicated on our website, and users are encouraged to review this information periodically.

Thank you for choosing Alphabitschool for your online education needs. We strive to provide a transparent and fair refund and cancellation process.

Promatrix Technologies PVT. LTD.